If the prospect receives a proposed contract, then they must also have a Statement of Work (SOW). The SOW outlines the work Paystand will do (and thus infers what Paystand will not be doing).
SOWs Include:
- List of all features & functionality being implemented for their bundle
- Timeline it will take to implement
- Steps involved in each phase of the implementation process
- Estimated Solution hours for this project
- One-time setup fee (determined by Solutions, based on the # of hours)
- Next steps they can start working on in the meantime to prepare
To check the status of a SOW, please click here.