BRAINTREE

Braintree is a company based in Chicago that specializes in mobile and web payment systems for e-commerce companies.

Braintree provides clients with a merchant account and a payment gateway. The company was acquired by PayPal on September 26, 2013.

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Example Braintree statements below.

Feature	Paystand	Braintree
Pricing	Subscription based on annual volume processed through the system.	There are no monthly fees, and you only pay for what you use - there's no minimum transaction processing amount. Visa, Mastercard, American Express, Discover, JCB, Diner's Club, and UnionPay are all included at the same rate.
Integration	Native SuiteApp - NetSuite is one-source-of-truth, no syncing back and forth as everything lives natively inside of NS.	Requires custom development to integrate with NetSuite or a data bridge such as Celigo.
Credit Card Rate	2.39% + $0.30 per transaction (plus ability to pass over to payer if desired)	2.59% + $.49 per transaction (or interchange+) For standard merchants, applies to Visa, Mastercard, Discover, JCB, UnionPay, Diners Club, and American Express cards, as well as digital wallets. For verified charitable 501(c)(3) organizations, pricing is 1.99% + $.49 per transaction for Visa, Mastercard, Discover, JCB, Diner’s Club, UnionPay, and American Express cards, as well as digital wallets. An additional 1% fee applies to transactions presented in any non-USD currency. An additional 1% fee applies when the customer's card is issued outside of the United States. A flat $15 fee is assessed for each chargeback. Transactions fees charged by Braintree will not be returned for refunded transactions. However, if you signed up prior to 1 August 2018, transaction fees charged by Braintree are returned for fully refunded transactions. For merchants that have their own American Express account, Braintree can pass through American Express transactions at a cost of $0.15 per transaction with no additional Braintree fees. Merchants may be subject to additional fees assessed by American Express under their direct card acceptance agreement with American Express. Custom flat rates and interchange plus pricing are available for established businesses based on business model and processing volume.
ACH Rate	$0.35 per transaction (plus ability to pass over to payer if desired)	0.75% per transaction (fee is % based, not flat fee) Maximum per transaction fee is capped at $5. A $5 return fee is assessed for each transaction returned by the banking network. A $5 unauthorized fee is assessed for each transaction disputed by your customer as unauthorized. Discounted rates are available for enterprise businesses.
Free Payment Option	Paystand's Bank-to-Bank Network (0.00% + $0.00 per transaction)	None
Fee Management	Paystand offers two options, Convenience Fees and our Credit Incentivization Feature. Convenience Fees actually passes the fee along to the payer to motivate them to move over to more cost-effective options. Majority of our customers do this and pass over a 3% fee to create an additional source of revenue to cover the cost of the monthly subscription fee. The Credit Incentivization Feature allows you to instead offer a 1% credit on the current or next invoice if they choose to pay with Bank-to-Bank instead of CC, which would end up saving you the 1.39% you would have ended up paying had they paid through CC (originally 2.39%.)	No fee management information found.
Automatic Reconciliation	Yes, all reconciliation for payments made through Paystand is done automatically.	Requires custom development.
Payments Interface	Completely customizable to your brand, with smooth customer experience, modern UI/UX, partial payments, and real-time balance updates.	Requires custom development to brand, modern UI/UX.
Click-to-Pay on NetSuite Invoices	Auto-Embedded within new or existing NetSuite templates & workflows.	Supports PayPal Smart Payment Button
Cash Application	Real Time: payment records written to NetSuite instantly to auto-update the balance on the invoice.	None
Customer Statements	Enable your customers to view and pay multiple invoices/account balance with a few clicks, payment records automatically written to corresponding invoices.	Unknown
Automated Payments	Create advanced & automated recurring billing schedules for any required configuration (monthly, quarterly, net terms, installments, usage based, etc) directly within NetSuite environment.	Offers recurring billing.
PCI Compliance	Funds-on-file are automatically tokenized in a PCI Compliant manner, relieving your team of PCI Compliance restrictions.	Although we securely store and process card data for you, integrating with us does not automatically fulfill your PCI compliance requirements. You are still required to complete an annual SAQ in order to be PCI compliant. IMPORTANT Failing to complete your annual SAQ for PCI compliance could result in substantial fines and the suspension of your ability to accept credit card payments.
3rd-Party Required	None	Option to integrate into NetSuite, otherwise can be done with custom development.

1. Braintree Example Card Rate: 2.69%

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2. Braintree Example Domestic Card Rate: 3.56%

Braintree Example International Card Rate: 3.88%

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3. Braintree Example Card Rate: 2.74%

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4. Braintree Example Card Rate: 2.92%

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Asia's experience doing a demo with BrainTree:

Disco: "Wow. Horrible discovery call. First of all, the rep didn’t share his screen, then he kept asking me “how much would you process with us, give me a ballpark number”. Well, I don’t know a ballpark number, but here are our goals: we want to transition away from paper checks and give our customers an easier way to pay.” Next question: what date do you want this up and running by”. Basically he didn’t ask anything about my company, and I was feeling extremely annoyed. "

Questions from the Product Team, and BrainTree's Answers:

What metrics do they use? How do they calculate their DSO or ADP, for instance?
- Not exactly sure what you are asking for here. I have our settlement schedule attached which might answer your questions about the funds.
How do they send collection/payment reminders? is it only via email, or also phone message, etc?
- Reminders can be setup via email on Braintree. I know a lot of merchants have emails that go out as reminders themselves or through 3^rd party options as well.
How are disputes handled in more detail? What is the communication processes to resolve disputes?
- Please see articles below for more information and let me know if that answers the questions better.

Do they also have a 'wallet' where merchants can withdraw money?
- Funds for Braintree will go directly into the linked bank account, they are not held in a wallet like PayPal or Venmo would be.
Do they have a spend management tool or corporate cards?
- I do not believe we offer this with Braintree. PayPal offers these things but Braintree is a credit card processor not an alternative payment method. You are able to sign up for a PayPal card and use those features via the PayPal Business account.