Super7 and Paystand Case Study | Paystand

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Headquarters

San Francisco, CA

Industry

Memorabilia

Client

Challenge

Manually processing checks is a slow, cumbersome, and outdated process.

Solution

The Paystand Smart Lockbox solution effectively digitizes the entire workflow, including invoice matching, cash application, and bank reconciliation.

Challenges Faced by Super7

Needed a streamlined, efficient AR process to support predictable cash flow for both retail and wholesale clients
Faced delays in payment processing when handling large volumes of checks
Manual check deposits required frequent trips to the bank, consuming valuable time and resources
Lack of a unified and branded payment portal for an improved customer experience
Desired a more secure and automated solution to handle stored payment information and reduce manual data entry

Results Achieved with Paystand

Reduced Processing Time: Payment processing for saved payment methods now takes minutes, expediting cash application and reducing delays
Increased Efficiency: The Smart Lockbox solution eliminated the need for manual check deposits, saving time and simplifying collections
Enhanced Customer Satisfaction: Customers benefit from a branded portal with multiple payment options, resulting in smoother transactions and fewer delays
Improved Cash Flow Transparency: Real-time tracking and automated reconciliation provided greater visibility into cash flow and reduced the risk of bottlenecks