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By The Numbers

30%

Shift of payments to zero-fee bank transfer

40 bps

Decrease in credit card rates

208

Hours saved per year on manual processes

Headquarters

Ontario, CA

Industry

Telecommunications

Client
Challenge

Juxto needed a payment solution that could connect directly to NetSuite, accept payments in the U.S. and Canada, and help customers self-service.

Solution

Using Paystand, Juxto set up multicurrency payment processing and integrated payments with QuickBooks for invoicing. They also connected U.S. payments to the NetSuite implementation and enhanced the ERP with Paystand’s collections automation module.

“Paystand helped us set up a digital payment portal in minutes. Now our customers can pay invoices whenever they want and our payments are automatically reconciled and tracked in NetSuite.”

Ricardo Ordonez
Ricardo Ordonez

General Manager

Challenges Faced by Juxto

  • Complexity of using two payment processors to handle U.S. and Canadian payments
  • Time-consuming manual processes for invoicing, payment collection, and reconciliation
  • Lack of self-service payment options, requiring constant team involvement
  • Needed a streamlined solution to manage payments across multiple currencies
  • High credit card processing fees impacting overall costs
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Solutions Implemented with Paystand

  • Centralized payment collection for both U.S. and Canada under one system
  • Embedded payments in invoices, allowing one-click payment functionality
  • Introduced self-service payment options, saving over 52 hours per quarter
  • Automated reconciliation, reducing manual workload and real-time record updates
  • Achieved significant cost savings with zero-fee network and lower credit card fees