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By The Numbers

100%

Growth In Invoicing Volume With No Headcount

50%

Decrease In Time-To-Cash

33%

All Payments Processed Online

Headquarters

New York, NY

Industry

Food and Beverage

Client
Challenge

Automate same-day payment processes required by federal regulations while reducing the number of keystrokes performed by staff and increasing self-service for customers.

Solution

Paystand’s SuiteApp provides Elenteny Imports powerful features within NetSuite that increase payment speed, reduce data entry, and offer self-service options to customers.

“Paystand has been a great tool for us. The reduction in manual effort has freed us up to provide a higher level of customer service and to be more diligent with collections.”

Will Jex
Will Jex

Controller

Challenges Faced by Elenteny Imports

  • Labor-intensive process for same-day payments due to federal regulations
  • High manual workload for A/R staff to create and process physical checks
  • Time-consuming manual keying of customer payments across different platforms
  • Lack of self-service options for customers, requiring constant staff involvement
  • Need for a scalable solution to manage a growing customer base without increasing headcount
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Solutions Implemented with Paystand’s Integration

  • Centralized invoicing, payment processing, and reconciliation in one workflow
  • Enabled multiple same-day payment options: eCheck, ACH, debit, and credit cards
  • Scheduled invoicing and automated due-date reminders for a seamless customer experience
  • Self-service payment portal, reducing staff workload and enhancing customer convenience
  • Automated invoice updates in NetSuite, eliminating manual keying and improving efficiency