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Headquarters

Austin, TX

Industry

Manufacturing

Client
Challenge

Eden Equipment needed a better payment experience, with a more intuitive interface and complete integration with Netsuite. 

Solution

Paystand offered fully automated, seamless payment processing and user experience that made it easy for customers to pay.

"We love giving our customers multiple payment options - it's been really helpful for them and decreased workload and stress for us."

Cheynne Joyner

Accounting Clerk

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Eden Equipment's Challenge

Eden Equipment, a leader in US-manufactured filtration solutions, faced several challenges in managing its payment processes:

  • High aged receivables and outstanding invoices
  • Manual, time-consuming reconciliation and fee application processes
  • Customer payment experience that was confusing and lacked flexibility
  • Lost revenue from credit card fees that were missed due to manual tracking
  • Lack of efficiency in emailing and attaching multiple invoices for payment

Results Achieved with Paystand

  • 15% Decrease in Aged Receivables: Enhanced payment options and seamless user experience have led to faster payments.
  • Real-Time Payment Processing: Payments sync immediately with the ERP, streamlining daily operations and cash flow analysis.
  • Reduced Manual Work: Automatic fee tracking and reconciliation save significant time and reduce errors.
  • Faster Month-End Close: Eliminating manual steps in coding and tracking fees has led to faster, smoother month-end closing periods.
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